Frequently Asked Questions
Explore answers to frequently asked questions about our services to help you get started:
A: You can check current availability by contacting my office directly via phone or email. I strive to accommodate new clients within a week of their inquiry.
A: Finding the right therapist is crucial. I offer an initial consultation session where we can discuss your needs and expectations. This session helps us determine if we are a good fit in terms of therapeutic approach and personal rapport.
A: Standard sessions are 60 minutes long. Extended sessions can be arranged if needed.
A: The frequency of sessions varies based on individual needs. Most clients start with weekly sessions, and we can adjust the frequency as your needs change.
A: No referral is necessary to begin therapy. You can contact me directly to set up your first appointment.
A: As of the 1st of September 2024, our current fee schedule is:
Individual Counselling $180
Couples Counselling $180
Individual Supervision $180
Group Supervision $100
Fees are due at the time of service unless other arrangements have been made in advance. If you have any concerns about our fees or need more information, please don’t hesitate to call our office on 0489901504. We’re here to discuss your options and find a solution that works for you.
Yes, you can claim sessions under your health insurance if you have mental health coverage
As a guide here are some health insurers currently offering counselling rebates:
Bupa
Medibank Private
HCF
AHM
AIA
Teachers Union Health
The Doctor’s health fund
Police Health & Emergency services
St Luke’s Health
Grand United Health (GU Health)
CUA Health
GMHBA Health
Phoenix Health fund
West Fund
A: For face-to-face appointments, we accept payments via EFTPOS. For online sessions, we securely capture credit card details and process payments after each session. Bank transfers are also available as an alternative payment option.
A: Confidentiality is a cornerstone of therapy. All discussions between us are confidential and only disclosed with your written consent, except as required by law.
A: Please provide at least 24 hours notice to cancel or reschedule an appointment to avoid being charged for the session.
A: Counselors and psychologists both provide valuable mental health support but have distinct roles based on their training and scope of practice.
As a counselor, I focus primarily on helping clients develop personal coping strategies, work through personal and emotional challenges, and improve their interpersonal relationships. The therapeutic approach is geared towards promoting mental wellness and handling life transitions, stress, relationship issues, and self-improvement strategies.
Unlike counselors, psychologists have specialised training that allows them to diagnose mental health conditions. They often engage in detailed psychological assessments and are qualified to administer and interpret diagnostic tests that help identify specific psychological conditions.
While I, as a counselor, do not diagnose conditions, my role is to provide support and therapy to help clients navigate their emotional landscapes and improve their quality of life. If a diagnosis or more specialised mental health treatment is needed, I can help facilitate referrals to qualified psychologists or other mental health professionals.
